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We promise to deliver authentic quality food and wine. We believe that only the best will do and are very aware of the 'responsibility of your gift in our hands'
For us, customer care is paramount: for loyalty before profits. There is no greater joy to us than hearing of the happiness spread by hampers to our customers and their recipients. As a family run business with friendly, hard-working, and helpful staff and we will always do whatever we can to make your purchase an enjoyable one.
What our Customers say:
"Your whole service is fantastic! Such a wide choice of products- reasonably priced, free delivery (of quite big and heavy products) and the fact you can choose the delivery date is brilliant. I will definitely be using your company again and recommending it to everyone I know."
"I just wanted to say a massive thank you for supplying such wonderful hampers and produce the other week! It was a su
rprise for all staff and will go down as probably the most talked about thing of 2020!!!! Yep you beat COVID!!! The produce was so amazing in particular how different they all were, not a bag of Sea Salt and Balsamic Vinegar Crisps in sight! Thanks a million for the effort in supplying such a wonderfully diverse product. Oh and my husband went crazy for the wine pocket thing!!!!! ."
"The Christmas box has been delivered 😊 Thank you - the carrier let you down but your service to fix their mistake was far and beyond what was expected Thank you and Happy Christmas to you and all your family & staff."
"Always receive lovely comments from customers when they get their hampers so thank you from us as well. Look forward to do business again this year."
"Just a quick message to day thankyou for the lovely hamper. I ordered a birthday hamper for my mum, it was delivered on time yesterday. I was thrilled with your service, and it made my Mums day very special. Thankyou. I will recommend you and no doubt use your services again."
"Daughter received hamper and was delighted. She said the foods and wine were very good quality and delicious."
"Thank you for a wonderful experience shopping with Hay Hampers, your product is amazing and communication from the team has been 1st class.During these times it nice to have a supplier who delivers what they say and with quality items supplied in the hamper.Thanks again and look forward to using you again."
"I have ordered Hampers from you in the past (from Australia) and have been extremely pleased with every Hamper I have sent to my family in England. My mum has just received the La Dolce Vita Hamper that I ordered for her on Sunday. She is absolutely thrilled with it. This is just a thank you for a great product and a great service."
"Just wanted to say thank you for the lovely hamper you delivered as a gift from me to my mother and sister. It was a sweet treat wicker hamper and they loved it. Full of lovely treats for them. Such a great service, well packaged and full of lovely goodies. So very pleased with it, even the card was lovely. It totally cheered them up. Thank you so very much to everyone involved at your brilliant company"
"Just a note to say my parcel arrived on Wednesday as promised, which during covid lockdown, is pretty impressive. You may remember, I called you about whether the 24hr delivery was still viable. It was my son's wedding anniversary, and lockdown meant we couldn't take them out to lunch or dinner. You told me you couldn't promise but you would try. My son and his wife said the hampers were wonderful."
"I just wanted to say a massive thank you...!! My Mum took delivery of the hamper for my Dad yesterday, and unfortunately it was damaged. Instead of worrying me about it, my Mum contacted yourselves and sent photos of the damage. My Mum just told me all about it today and said that you had sent a new hamper and it had arrived today. I really can not express how lovely you are...!! First of all messaging me when I had made a mistake and ordered next day delivery for Fathers Day and then sorting it so it arrived it in time, which it did and then to rectify it so quickly. There are some lovely, lovely people in this world and you are some of them. I would recommend you tenfold and just want to say a massive thank you, you really are so very kind and have been an absolute pleasure. My Mum has also said how wonderful you are."
"I would just like to leave some feedback to say what wonderful customer service i received from your team. I placed a very large, last minute order and just want to thank you for getting this across the line in time for a summer social that we are hosting online for our business. I will be recommending your company whenever i get the opportunity."
"Just wanted to say thank you so much for your service - from order to delivery - and the recipient is absolutely delighted with her 50th birthday gift and tells me packaging is beautiful. Thank you so much again will definitely recommend to work colleagues, friends and family."
"Thank you so much for your swift response, I am so impressed with the service that I received from your company. My father’s gift arrived on his birthday (I was concerned that it wouldn’t as it was only dispatched the day before), it brought tears to his eyes and he was thrilled with what he received.Thank you so much for helping me make my father’s birthday special during these strange times."
"I just wanted to let you know that the Hamper I ordered for my Dad for Father’s Day arrived yesterday (Saturday) in time for Father’s Day and my Dad was over the moon with it. He was incredibly impressed with the quality of the packing and with all the products within. I just want to thank you a) for getting the Hamper to him on time (he lives in the Shetland Islands) and b) for providing such a high quality Hamper. This is the first time I’ve used your services. I found you on Google when I googled ‘Hampers for Father’s Day’ and it was your wide selection that impressed me as well as the ease of navigating around your website. You will certainly be my ‘go to’ company from now on for all Hampers."
"Very nice hamper which was sent as an anniversary present to my daughter and son-in-law. I live in Cyprus and am sometimes dubious about such gifts but they were very happy with it. Thank You"
"This was a present for my father and to be honest he has never raved so much about a gift I have brought him. I think that speaks volumes about the quality but could also be an indication about my previous presents!"
"Ordered this for my brothers 50th birthday. It arrived in good time, I did not get to see any of it but told it was very good. I can only hope that I receive something similar in a few years time."
"WOW!! Only ordered the hamper yesterday as a birthday gift and it arrived at his home this morning first thing. Hows that for 1st class service. Thank you so much. Would definitely buy from them again."
"VERY impressed with the service and quality of product from Hay Hampers. I would recommend them to everyone. I cannot praise them highly enough."
"Thank you for such a pleasant and easy service."