Presentation and Packaging


We take pride in presenting our gifts with elegance and care. Our hampers arrive in beautiful packaging—from wicker baskets and wooden boxes to jute bags and coolers—designed to be reused and enjoyed. We use eco-friendly materials like shredded paper and biodegradable fillers to protect contents in transit. Every gift is placed in a strong outer box made from at least 70% recycled, FSC-certified cardboard. Delivered by tracked courier with a signature required, our packaging ensures your gift arrives safely and stylishly, ready to impress from the moment it’s opened.

  • GIFT BOXES

    Our gift boxes are strong & sturdy, with a luxury quality finish. Designed in the iconic Hay Hampers colours, they make for useful decorative storage after the goodies are gone! The items inside are well protected to survive their journey to your recipient with two types of loose-fill. High-quality magnetic boxes with the Hay Hampers branding add an extra element of luxury to your gift.

  • WICKER BASKETS

    We have a range of traditional lidded wicker hamper baskets made of buff willow from sustainable sources, with leatherette hinges, handles and clasp or buckle fastenings. A wonderful lasting element to your food and wine gift. For ideas on how to reuse the basket after the delicious contents have been consumed,view our Pinterest board here.

  • MORE HAMPER TYPES

    Our hamper vessel range is continuously growing. Gifts are now presented in jute bags, woven basket trays made of a combination of willow and wood weave and we also have a hessian Santa sack for select Christmas gift hampers to add an extra element of festive fun.

  • WOODEN BOXES

    Our superior wood boxes with metal hinges and catches are made of solid wood with a smooth, matt, natural, tactile finish. Designed and manufactured by Italian carpenters with special patented rounded corners. They make excellent storage for wine bottles and can be used decoratively after the gift is removed.

  • COOL BAGS

    Hay Hampers has introduced a branded cool bag. The picnic cool bag is properly insulated to keep things chilled. With a zip seal and long, strong handles, they are built to last for many happy future picnics! Perfect for the summer months and keeping fresh food items chilled on warmer days.

  • PERSONALISED GIFT CARD

    This service is unique to Hay Hampers. Each gift hamper comes with a printed gift card containing a personalised message from the sender. Gift Cards change throughout the seasons of the year but are suitable for all occasions including birthdays, thank yous, anniversaries and Christmas to name just a few.

  • CORPORATE BRANDING OPTIONS

    We have several branding options available to corporate customers (subject to agreed minimum quantity requirements). Options include paper or fabric ribbons, branded leather tags, engraved metal plates and wooden tags or branded bottle stickers. We will always try to cater for your requirements to ensure you get the gift that you want. 

  • OUTER PACKAGING

    All food and wine gifts will be packed in a strong cardboard outer. All outer packaging is made from recyclable cardboard and can be recycled as you would with other cardboard. Our outer boxes are made from 70% minimum recycled material and are from 100% FSC sources. These can be recycled  Protective inner packaging will vary on the size of the gift but may include one or all of the following. Shredded paper, Loose-fill or Airstrips. 

  • FILLING MATERIAL

    The shredded paper we use is 100% recycled and biodegradable. Please recycle responsibly.
    ‘EcoFlo’ is 100% biodegradable loose-fill and made from sustainable raw materials. This packaging is eco-friendly and compostable making them better for the environment as it will decompose in water, which is shown in this video. Please reuse or recycle this loose fill. 
    Air Strips are biodegradable air cushions to add protection to deliveries and reduce plastic pollution. These can be recycled.

Sustainability

Sustainability is important to us. We understand the impact that the packaging we use has on the environment and are therefore committed to continuously sourcing and using environmentally friendly packaging for our hamper gifts and for the items within our hampers wherever possible.

We make our gift boxes to a luxury finish in the hope you will enjoy reusing them, although they are all completely recyclable. However, you need to remove the magnets before placing them in your recycling bin. Watch how the loose-fill used in some of our hampers is water-soluble and therefore better for the environment here. Our willow hampers and trays are made from entirely renewable resources.

We understand that their transportation via container ships is damaging to the environment and so we nest efficiently where possible and minimise any external packaging used in transit.

Delivery

Gifts are dispatched via courier from our warehouse, insured and tracked to the delivery address. The courier will send a text message to the phone number provided on the order with a time slot for delivery. The delivery driver will require a signature for receipt of the gift, so there must be someone at the delivery address during the allocated time slot. It is important that the delivery address is up to date and accurate. You will receive an email from us informing you that the item has been despatched with a link to the tracking page of the couriers we used, prefilled with your unique tracking code so that you can view its progress to your recipient.

For information regarding delivery, damages or refunds, see our Terms and Conditions page.